Crew Trainer Frequently Asked Questions About Employment
What is the difference between temporary and full time?
Temporary positions do not come with benefits or a guaranteed set of hours like a full time position does. As a temporary employee, you are hired on a 10 month requisition, laid off for a week and, based on the Center's need and your job performance, rehired for another 10-11 months.
Who do I contact to check on the status of my application?
You can reach our recruitment manager at 256-721-5495 to check the status of your application. When you submit your application, you will receive an email from our system. Most contact with our applicants is made through email, so please be sure to list an email on your application that you will check regularly.
How long is training?
Two to four weeks on average depending on the program and season
Is training paid?
Yes, all training for our positions is paid-sometimes it is paid hourly, other times you are paid on a stipend. Upon hire, you will be informed how you'll be paid during training.
What if I need time off?
Once training is complete you will fill out a time off request and submit it to the scheduling office. Time off is granted on a first-come, first-served basis. Time off is not guaranteed if the needs of the center require your attendance.
Who can be a reference?
Teacher, religious leaders, coaches, co-workers, or employers are a few examples. Friends or family members may not serve as references.
Can my transcripts be unofficial?
Can I bring a car?
Yes, although you are not required to. Free parking is available.
What is the dress code?
All employees are expected to abide by our company's uniform policy that is stated in our Employee Handbook. We expect employees to look fresh, well-groomed, and have a natural appearance at all times. A uniform will be supplied to you should your position require one and your manager will go over more in-depth department policies with you.
Do you do telephone interviews if I don't live near by?
Dorm style apx. 10'x10' with 2 beds and some storage, same gender roommates, and not directly with the camp program participants.
How long is a season?
You are eligible to work up to 10-11 months at a time from your training date before you have to reapply. However we request that you make a 6-9 month commitment following training if at all possible. Our busiest months are Feb - Aug.
What is the difference between a level 2 and level 3 crew trainers?
The difference is pay and availability. Level 3 Trainers require open availability to work any shift on any day (including both Saturday and Sunday) from 6:15am-11pm.
What do I need to complete if I am a returning crew trainer?
You are only required to do the online application. You do not have to resubmit letters or transcripts. Depending on the program you may be required to reinterview.
Do you hire for Advanced Academy or Mach 3 crew trainers?
No. You must begin as a SC or AC crew trainer and then be selected to train into one of those programs.
U.S. Space & Rocket Center
U.S. Space & Rocket Center
One Tranquility Base
Huntsville, AL 35805
(256) 721-5495 (Voice)
(256) 721-7238 (Fax) firstname.lastname@example.org